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​キモノレンタル和香 利用規約

当店をご利用の場合利用規約がございます、以下規約に同意いただきご利用していただきます。

規約内容が理解できない、または同意いただけない方のご利用はできません。

 

The terms of use are written in English below.

Terms of Use

利用規約

レンタル時間について

着物の返却時間は◉17:30

または着付け​などが終了しお会計後3時間です、それまでに店舗にお戻りください。

※17:30​(夏季18:30)までか会計後3時間どちらか利用時間が長い方が適応されます

 ◉ 夏季(7・8月)は返却時間は午前中ご来店の方は18:00午後ご来店の方は18:30です。

   ※18:30までか会計後3時間どちらか利用時間が長い方が適応されます

 ◉ 12月31日から1月3日までの年末年始の返却時間は17:00です。

返却時間を過ぎると延長料金が発生します。延長料金は¥500/15分(1組)

最大延長時間は19:00です

(特別プランやイベント日などは料金が変わる場合がございます、各企画の説明事項をご確認下さい)

返却時間に遅れる場合は必ずご連絡ください。

連絡がない場合は、事故・事件を考慮し警察に相談いたします。

(日本在住でない方は着物のレンタル期間は当日限りです。)

◉翌日以降のご返却についてはコチラのページをご確認下さい。

着物の汚れ、破損について

元々の汚れやシミ、破損(経年劣化による摩耗、糸のほつれなど)を除き、汚してしまったり破損した場合は必ず返却時にご報告下さい。

汗や雨で濡らした(泥はね除く)、軽微な食品による汚れは通常の洗濯で落とす事が可能です、その場合損害金は不要です。

修復不可能な破損、専門クリーニング(染み抜きなど)が必要な汚れ、血液など体液(汗を除く)による汚染の場合

損害金として、着物¥10000、帯¥5000、襦袢含む肌着¥1000をお支払いいただきます。

着物や帯などは全て洗濯・検品し破損等把握済みです、脱いだ時に気付くであろう汚れを故意に報告しなかった場合は後日¥20000を請求します。

生理中などで経血汚染がご不安な方は着付け時にお気軽にご相談下さい。

(お客様に責任の無い場合(通行車両による泥はねなど)であっても上記請求はさせて頂きます、個人で当事者(車の運転手など)の方に損害賠償請求を行ってください)

ご利用中の事故について

レンタルご利用中いかなる事故であっても、お客様があわれた損害について当店は一切の責任はおいません。安全には十分配慮しご利用下さい。

預かりお荷物の紛失についても当店は一切の責任を負いませんので自己責任の元荷物管理をお願いします。

予約に関する事項はコチラのページを確認して下さい。

Kimono Rental WAKA Terms of Use

Regarding Return Time

Kimono return time must be by ◉17:30 or 3hours after Payment(peyment is after put on kimono), so please return to the store by then.

 *Please note that the period written below is exception: 

 ◉ July and August: by 18:00 for AM visits, 18:30 for PM visits

 ◉*1 From December 31st to January 3rd: by17:00 

*1: Temporary closure may occur.

If you go over return time, you will be charged an extension fee:500 yen / 15min (per group)

Extension time is up to 19:00

(Prices may change for special plans and event days, so please check the explanations for each plan.)

Please be sure to contact us if you are late for the return time.

If there is no contact, we will consult with the police in consideration of accidents and incidents.

(For those who are not residents in Japan, the Kimono rental period is only for the day.)

 

Regarding Dirt and Damage to Items

 

Excluding the original dirt, stains, and damage (such as aging, frayed threads, etc.), please be sure to report any dirt or damage when returning.

If it gets wet with sweat or rain (excluding mud splash), minor food stains can be removed by normal washing, so no damage fee is required.

 

​In the case of irreparable damage, stains requiring professional cleaning (e.g. stain removal), contamination with body fluids such as blood (except sweat)

You will be charged 10000 yen for Kimono, 5000 yen for Obi, and 1000 yen for underwear.

All Kimonos and Obis have been washed and inspected, and damage has been identified. If you intentionally fail to report any stains that you will notice when you take them off, you will be charged 20000 yen at a later date.

If you are worried about blood stain during period, please feel free to contact us when dressing.

 

Regarding Accidents During Use

 

We are not responsible for any damage caused by the customer in any accident during rental use. Please use it with due consideration for safety.

 

Luggage storage including clothes

 

We can keep your unnecessary luggage for sightseeing in a locker with a key.

We are not responsible for theft or loss of your luggage, so please manage your valuables yourself.

Large luggage that does not fit in the locker can be left in the room, but we will not be responsible for theft or loss. Please be responsible for your own management.

Please manage the key of the locker by yourself. If you lose the key, we will charge you 3000 yen for the key creation fee.

Once again, please be careful not to lose the key!

Regarding cancellation of reservation due to our circumstances

If the store is unable to open due to circumstances related to store facilities, including staff, the store may suddenly become unavailable and your reservation may be cancelled.
(Facility collapse, emergency construction, staff accidents or injuries, etc.)


If you cancel due to store circumstances, we will contact you via the registered phone number or DM as soon as it is decided that the store will be closed.
If you cancel your reservation due to store circumstances, there will be no cancellation fee, but we cannot guarantee anything, so please understand this before making your reservation. ​​

​※ If you wish, we will introduce some kimono rental shops in Kawagoe where you can make reservations on the same day.

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